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I have an issue with the paymentUpdated a year ago

It may be either a problem with your bank account or a technical problem with the payment platform.

To check if the problem comes from you, don't hesitate to check your balance, or your outstanding amounts.

If not, try with another payment method if you have one, or in private browsing, or on another support (tablet, mobile or other).

 

If you do not find a solution, do not hesitate to contact us:

  • with the chat at the bottom right of this page and our site
  • by email to the address [email protected]
  • by phone at +33 9 74 99 87 06
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