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hestiia's FAQ logo

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Our help centerUpdated a year ago

Welcome to hestiia's help center


Here you can find answers to most of your questions, but also contact our team directly, or even access your past conversations with us.


How to use our help center?

Our help center is divided into several parts:

  • Categories and help articles
  • The Contact Center


Categories and Help Articles


You can use the search function on the homepage to ask your questions.

Our help center is divided into 4 categories:

  1. hestiia
  2. myEko
  3. sato
  4. My order

Do not hesitate to contact us if you do not find an answer to your questions, or for any other suggestion.


The contact center

You can contact us by email ([email protected]), by phone (+33, via our social networks (Facebook, Twitter) or by using the chat, at the bottom right of each page of the help center.


We are open from Monday to Friday, from 9am to 6pm.


By contacting us, you have the possibility to create your own help account, which will allow you to access your past conversations. To do so, click on "Login" at the top right of the home page. You can then create an account.


Have a question? Contact us 👋

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